IMPORTANT NOTICE: If you want to return an item, receive a return shipping label, and get your refund processed as quickly as possible, you are on the wrong page.

Please use our standard Returns Portal instead. It is the fastest and easiest way to handle your return.

But, that is this page for?
This form is a the result of legal formality required by the EU. If you choose to proceed and fill out this form anyway, please be aware of the following:

• No Shipping Label: We will not provide you with a return shipping label through this form.
• You arrange shipping: You must independently book, manage, and pay for the return transport of your items (please note that private shipping rates for bulky items like rugs and furniture are often extremely expensive).
• Slower Refund: Because this is a manual paper-process, your refund will take significantly longer to process compared to using our Returns Portal.

I understand, proceed to the EU Withdrawal Form ->