Location: Östermalm, Stockholm

Scope: Part-time, flexible working hours during weekdays + every other Saturday

Do you want to combine your interest in design with a dynamic role in customer service and sales? LAYERED is now looking for a committed and service-minded individual to join our team on a part-time basis – perfect for someone who is currently studying!

About the Role

This position combines two key aspects of LAYERED:

Customer Service – where you will support our Customer Experience team in daily interactions with our customers via email and phone.

Showroom Sales – where you will represent Layered in our showroom and provide customers with a first-class experience.

You will play a vital role in ensuring a high level of service for both our Swedish and international customers.

Your main responsibilities:

• Respond to customer inquiries via email and phone
• Handle order processing, shipping bookings, claims, and follow-ups
• Assist in the showroom during weekends and when needed
• Provide professional advice about our products, focusing on design, materials, and function

We are looking for someone who:

• Is currently studying and wants to work flexible hours during the week and every other Saturday
• Is service-oriented, proactive, and organized
• Speaks and writes fluently in both Swedish and English
• Has a strong interest in design and preferably some product knowledge
• Is flexible and can step in on short notice (e.g. during illness, holidays, peak seasons)

Merits:

• Previous experience in customer service or sales
• Experience with systems such as Zendesk, Freshdesk, Gorgias, or similar
• Background in retail, hospitality, or other service industries

We offer:

• A creative and ambitious company in strong growth
• A warm, energetic work environment with an open and inclusive culture
• A workplace in our beautiful Östermalm location, where our showroom and office share the same space
• Opportunities to grow, develop, and gain valuable experience in customer experience, sales, and design

Apply now and become a part of our growth journey!

Send your CV and cover letter to jobs@layeredinterior.com.
Please mark your application with CS/Showroom.

 

 

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