WORK WITH US
Siden oppstarten i 2015 har LAYERED bygget broer mellom kreativitet, kultur og kunst i det fysiske rommet. Fra vårt studio i Stockholm designer vi håndlagde midtpunkt som forvandler rom til uttrykksfulle miljøer. Gjennom samarbeid, nyskapende design og en bærekraftig tilnærming tilbyr vi et nytt perspektiv på skandinavisk design. Vi er et team på 15 personer med kontor sentralt i Stockholm, på Artillerigatan 12.
Customer Service Agent / Showroom Sales Assistant
Location: Östermalm, Stockholm
Scope: Part-time, flexible working hours during weekdays + every other Saturday
Do you want to combine your interest in design with a dynamic role in customer service and sales? LAYERED is now looking for a committed and service-minded individual to join our team on a part-time basis – perfect for someone who is currently studying!
About the Role
This position combines two key aspects of LAYERED:
Customer Service – where you will support our Customer Experience team in daily interactions with our customers via email and phone.
Showroom Sales – where you will represent LAYERED in our showroom and provide customers with a first-class experience.
You will play a vital role in ensuring a high level of service for both our Swedish and international customers.
Your main responsibilities:
- Respond to customer inquiries via email and phone
- Handle order processing, shipping bookings, claims, and follow-ups
- Assist in the showroom during weekends and when needed
- Provide professional advice about our products, focusing on design, materials, and function
We are looking for someone who:
- Is currently studying and wants to work flexible hours during the week and every other Saturday
- Is service-oriented, proactive, and organized
- Speaks and writes fluently in both Swedish and English
- Has a strong interest in design and preferably some product knowledge
- Is flexible and can step in on short notice (e.g. during illness, holidays, peak seasons)
Merits:
- Previous experience in customer service or sales
- Experience with systems such as Zendesk, Freshdesk, Gorgias, or similar
- Background in retail, hospitality, or other service industries
We offer:
- A creative and ambitious company in strong growth
- A warm, energetic work environment with an open and inclusive culture
- A workplace in our beautiful Östermalm location, where our showroom and office share the same space
- Opportunities to grow, develop, and gain valuable experience in customer experience, sales, and design
Apply now and become a part of our growth journey!
Send your CV and cover letter to jobs@layeredinterior.com.
Please mark your application with CS/Showroom.
