WORK WITH US

Layered is a Swedish brand that offers quality rugs and furniture in modern Scandinavian design. The brand was launched in 2015 with a vision to create unique designs inspired by various forms of art, including fashion, architecture, photography, and culture. Layered works with high-quality materials to promote sustainable consumption. We are a team of 15 people located in central Stockholm at Artillerigatan 12.

Customer Service Agent / Showroom Sales Assistant

Location: Östermalm, Stockholm

Scope: Part-time, flexible working hours during weekdays + every other Saturday

Do you want to combine your interest in design with a dynamic role in customer service and sales? LAYERED is now looking for a committed and service-minded individual to join our team on a part-time basis – perfect for someone who is currently studying!

About the Role

This position combines two key aspects of LAYERED:

Customer Service – where you will support our Customer Experience team in daily interactions with our customers via email and phone.

Showroom Sales – where you will represent Layered in our showroom and provide customers with a first-class experience.

You will play a vital role in ensuring a high level of service for both our Swedish and international customers.

Your main responsibilities:

  • Respond to customer inquiries via email and phone
  • Handle order processing, shipping bookings, claims, and follow-ups
  • Assist in the showroom during weekends and when needed
  • Provide professional advice about our products, focusing on design, materials, and function

We are looking for someone who:

  • Is currently studying and wants to work flexible hours during the week and every other Saturday
  • Is service-oriented, proactive, and organized
  • Speaks and writes fluently in both Swedish and English
  • Has a strong interest in design and preferably some product knowledge
  • Is flexible and can step in on short notice (e.g. during illness, holidays, peak seasons)

Merits:

  • Previous experience in customer service or sales
  • Experience with systems such as Zendesk, Freshdesk, Gorgias, or similar
  • Background in retail, hospitality, or other service industries

We offer:

  • A creative and ambitious company in strong growth
  • A warm, energetic work environment with an open and inclusive culture
  • A workplace in our beautiful Östermalm location, where our showroom and office share the same space
  • Opportunities to grow, develop, and gain valuable experience in customer experience, sales, and design

Apply now and become a part of our growth journey!

Send your CV and cover letter to jobs@layeredinterior.com.
Please mark your application with CS/Showroom.

 

 

OPEN POSITIONS

Right now, we don't have any available positions.