SHIPPING:
Free shipping on standard rugs, and sample orders above 25 EUR. Shipping costs for furniture is calculated at checkout based on destination.
DELIVERY TIMES:All our rugs are handcrafted in India and Greece. To minimize our carbon footprint, all shipments to our warehouse are conducted via sea freight. Delivery times vary depending on where in the production cycle your piece is currently positioned. 7-10 Days: In stock & ready to ship 3–6 weeks: En route to warehouse10+ weeks: Currently being handcrafted by our skilled artisans in India or Greece.
Returns:
We offer a 30-day return policy for items at regular price. To ensure a smooth experience, all rug returns are handled via home pickup. A return shipping fee applies to all rug returns and will be deducted from your refund.
Products purchased from our Archive, i.e. items at a reduced price, come with a 14-day return period. Please note: Samples and custom items (including sofas and bespoke) are non-returnable.
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