Residue: A wool rug defined by its unique, organic shape and a sculpted surface made from cut wool at two levels. It is hand-knotted in India by skilled artisans using 100% New Zealand wool, and is available in a wide color palette ranging from light tones to deep accent shades. The color Oatmeal is a sophisticated beige shade with warm undertones.
The organic form also makes Residue highly versatile – an ideal choice for tricky-to-furnish areas or for layering multiple rugs in the same space, creating a dynamic visual composition.
Please note: Due to its organic shape, the product may appear slightly smaller than expected. We therefore recommend choosing a size larger than you initially considered.
SHIPPING:
We offer free home delivery on all standard rugs within the United Kingdom. Your handcrafted rug will be delivered directly to your gate or yard with all duties and taxes fully included in the price at checkout.
Small items and samples are delivered via standard mail to your mailbox or nearest access point, and free shipping applies to sample orders over £20.
DELIVERY TIMES:All our rugs are handcrafted in India and Greece. To minimize our carbon footprint, all shipments to our warehouse are conducted via sea freight. Delivery times vary depending on where in the production cycle your piece is currently positioned. 7-10 Days: In stock & ready to ship 3–6 weeks: En route to warehouse10+ weeks: Currently being handcrafted by our skilled artisans in India or Greece.
Returns:
We offer a 30-day return policy for items at regular price. To ensure a smooth experience, all rug returns are handled via home pickup. A return shipping fee applies to all rug returns and will be deducted from your refund.
Products purchased from our Archive, i.e. items at a reduced price, come with a 14-day return period. Please note: Samples and custom items (including sofas and bespoke) are non-returnable.
A durable anti-slip rug pad designed for comfort and safety. With a thickness of 2 mm, it provides excellent grip, preventing your rug from sliding. Recommended for flatweaves and rugs...
Cleaning:
Vacuum regularly without a brush. For deeper cleaning, it is recommended to use a laundry service for flat washing. Due to their long pile and natural materials, pile rugs tend to shed fibers. After regular vacuuming, the shedding will decrease over time, but it will never completely stop.
Stain removal:
Wipe the stain carefully with a mixture of lukewarm water and soap. Absorb excess liquid with a dry microfiber cloth.
BESPOKE SIZING
We offer custom sizes on most of our rugs. If available, you will find this option at the bottom of the size selector. Please enter the shorter side as the width and the longer side as the length. As each rug is carefully crafted by hand, slight natural variations in size (up to 3 cm) may occur.
Length options: 140–1800 cm Width options: 75–500 cm
Please note: As your custom rug is made specifically for you, we cannot accept cancellations or returns once production begins (usually within 3 days of purchase).
This product is Goodweave™ Certified, signifying a commitment to the highest ethical standards. It ensures that the product is made without child labor and under fair working conditions, reflecting a dedication to sustainability and responsible sourcing while upholding integrity throughout the production process.
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